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Restructuring Knowledge Of Organic Customer Profile Within KM-CRM Framework – By: Garnida, N., Tjakraatmadja, J. H., Nasution, R. A. and Purwanegara, M. S.

Nowadays, organic products have become part of green consumerism movement that “focus on renewable resources and protecting soil and water to improve the quality of life for generations to come” (USDA, 2002). Despite of consumers’ growing support to preserve the environment, the consumption and market share of organic food still constitutes a low percentage compare[…]

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Integrating Knowledge Management In Project Management To Improve Project Quality In PT. MSM – By: Regina Leviana & Jann Hidajat Tjakraatmadja

Due to decreasing of property sales in Indonesia in 2015 the competition in the real estate business becomes more intense, so it requires competitive advantage to survive. PT MSM is a property developer in Bandung that has been established since 2008. One of their projects is GSR, the middle-up class real estate in East Bandung.[…]

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KNOWLEDGE MANAGEMENT SHARING 2016

‘WHY KM FAILS?‘ became a theme in Knowledge Management Sharing 2016 in MBA ITB Jakarta that was held on January 20th, 2016. This forum was attended by participants from various institutions and government. This forum began with the opening of the KMSI President, Prof. Jann Hidajat who showed three videos and one of them is[…]

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Emilia Fitriana Dewi, M.B.A

Emilia was a bachelor of Law from Parahyangan Unversity. In 2011, she got her master degree in Business Administration from SBM ITB. After graduated from bachelor degree, she has much experience as Public Relation and Marketing Communication. Currently her expertise is on knowledge management and management practice.